Q1: How many factories do you operate, and what products can you supply?
A: We manage multiple state-of-the-art factories that specialize in premier fire protection equipment, including fire hoses, valves, hydrants, hose reels, and a full range of comprehensive accessories. Our integrated production capability ensures a seamless one-stop sourcing experience, backed by stringent quality control measures.
Q2: Do your products meet international certifications?
A: Absolutely, our products are crafted to meet global standards, with facilities holding ISO 9001 certification. Our offerings are certified to UL, FM, CE, EN, etc. We provide complete certification documentation and fully welcome third-party inspections to ensure peace of mind.
Q3: Can you handle customized specs or OEM orders?
A: Certainly. We offer bespoke solutions that cater to your specific needs:
1. Custom materials, including options like rubber/PVC hoses.
2. Modified dimensions tailored to precise requirements.
3. Personalized branded packaging and labeling.
4. Adjusted technical parameters. Our dedicated R&D and QC teams meticulously ensure quality across all custom projects.
Q4: What are your MOQs?
A: We offer flexible MOQs to accommodate various needs:
1. Standard products: 1x20' FCL, with the ability to mix within the category.
2. Custom/OEM orders: Negotiable based on design complexity. We welcome trial orders for select products.
Q5: How do you ensure reliable logistics?
A: Our logistics advantages include:
1. Over 15 years of robust export experience.
2. Flexible FOB/CIF terms with trusted and reliable agents.
3. Consolidated factory loading to enhance efficiency.
4. Lead time: 30-45 days, with custom orders taking slightly longer. We provide real-time tracking and comprehensive documentation support to ensure a smooth logistics process.