Q1: How many factories do you operate, and what products can you supply?
A: We manage multiple state-of-the-art factories dedicated to manufacturing premier fire protection equipment such as fire hoses, valves, hydrants, hose reels, and a comprehensive range of accessories. Our integrated production processes facilitate one-stop sourcing with rigorous quality control measures.
Q2: Do your products meet international certifications?
A: Absolutely, our products adhere to global standards. Our facilities are ISO 9001 certified, and our products are endorsed with UL, FM, CE, EN certifications, among others. We provide complete certification documentation and welcome third-party inspections for added credibility.
Q3: Can you handle customized specs or OEM orders?
A: Certainly. We provide tailored solutions to meet your specific needs:
1. Custom materials (e.g., rubber/PVC hoses) to fit unique applications
2. Modified dimensions per your precise requirements
3. Branded packaging & labeling to enhance your brand's identity
4. Adjusted technical parameters to suit specialized applications. Our dedicated R&D and QC teams ensure quality and excellence in all custom projects.
Q4: What are your MOQs?
A: We offer flexible MOQs to accommodate diverse needs:
1. Standard products: 1x20' FCL (with mixable options within the category)
2. Custom/OEM orders: Negotiable based on design complexity. Trial orders for select products are welcome to ensure satisfaction.
Q5: How do you ensure reliable logistics?
A: We offer substantial logistics advantages:
1. Over 15 years of export experience, ensuring smooth transactions
2. Flexible FOB/CIF terms with trusted agents for secure dealings
3. Consolidated factory loading for enhanced efficiency and reduced costs
4. Lead time: 30-45 days (custom orders may require slightly longer). We provide real-time tracking and comprehensive documentation support to ensure seamless delivery.