Q1: How many factories do you operate, and what products can you supply?
A: We manage several state-of-the-art factories that specialize in producing top-tier fire protection equipment, including fire hoses, valves, hydrants, hose reels, and a full range of comprehensive accessories. Our integrated production approach allows for seamless one-stop sourcing, coupled with rigorous quality control measures to ensure excellence.
Q2: Do your products meet international certifications?
A: Absolutely, our products meet and exceed global standards. Our facilities proudly hold ISO 9001 certification, and our products are certified to UL, FM, CE, EN, and more. We provide full certification documents and welcome third-party inspections for your assurance.
Q3: Can you handle customized specs or OEM orders?
A: Certainly. We specialize in providing tailored solutions to meet your specific needs:
1. Custom materials (e.g., rubber/PVC hoses) tailored to your requirements.
2. Modified dimensions to precisely fit your specifications.
3. Exclusive branded packaging & labeling for a personalized touch.
4. Adjusted technical parameters to match your unique demands. Our dedicated R&D and QC teams ensure the highest quality across all custom projects.
Q4: What are your MOQs?
A: We offer flexible MOQs designed to meet your unique requirements:
1. Standard products: 1x20' FCL, with the flexibility to mix within the category.
2. Custom/OEM orders: Negotiable based on the complexity of the design. Trial orders for select products are warmly welcomed.
Q5: How do you ensure reliable logistics?
A: Discover our exceptional logistics advantages:
1. Over 15 years of seasoned export experience.
2. Flexible FOB/CIF terms, supported by trusted and reliable agents.
3. Consolidated factory loading for enhanced efficiency.
4. Lead time: Typically 30-45 days, with custom orders taking slightly longer. We provide real-time tracking and comprehensive documentation support to ensure transparency and peace of mind.