Q1: How many factories do you operate, and what products can you supply?
A: We proudly operate multiple specialized factories dedicated to the production of top-tier fire protection equipment. Our product range includes fire hoses, valves, hydrants, hose reels, and related accessories. Our integrated manufacturing system ensures seamless sourcing and consistent quality control across all product lines.
Q2: Do your products meet international certifications?
A: Absolutely. Our factories are ISO 9001 certified, and our products meet stringent standards including UL, FM, CE, EN, among others. We provide comprehensive certification documentation and support third-party inspections to verify compliance.
Q3: Can you handle customized specifications or OEM orders?
A: Certainly. We excel in providing customized solutions tailored to specific needs:
• Customizing materials, such as rubber or PVC hoses, to suit varied applications.
• Modifying dimensions to fit specific requirements.
• Adapting branding and packaging to align with client specifications.
• Adjusting technical parameters to meet precise operational needs.
Our dedicated R&D and QC teams ensure that every tailored solution meets the highest standards without compromise.
Q4: What are your minimum order quantities (MOQs)?
A: We offer flexible MOQs designed to accommodate a variety of buyer needs:
• For standard products, a 1x20' FCL is required, with the option to mix within the same category.
• For custom or OEM orders, MOQs are negotiable and depend on the complexity of the design.
We welcome inquiries for small trial orders in select product lines.
Q5: How do you ensure reliable logistics and delivery?
A: Our logistics and delivery strengths include:
1. Over 15 years of export experience, ensuring expertise and reliability.
2. FOB/CIF terms facilitated by trusted forwarders for seamless transactions.
3. Efficient consolidated container loading across our factories to optimize shipping.
4. A standard lead time of 30-45 days, with custom orders taking slightly longer.
We provide real-time shipment tracking and comprehensive documentation support to ensure a smooth delivery process.